Privacy Policy & Terms and Conditions

At Charlton Empowerment Solutions (ACN NUMBER IS 673 632 892 ABN 46673632892), we prioritise privacy and are committed to safeguarding your personal information. By familiarising yourself with the Charlton Empowerment Solutions Privacy Policy, you can trust us to provide you with improved services. Please take a moment to review the following policy to understand how we handle your personal information.

Why do we collect personal information? Charlton Empowerment Solutions collects personal information to enhance our operations, offer products and services, communicate with you about these offerings, and provide timely customer support. We assure you that we will not rent or sell your personal information to third parties. Your personal information will only be shared as outlined in this Privacy Policy.

What kind of personal information do we collect? We collect personal information when you interact with Charlton Empowerment Solutions, such as when you register or create an account, place an order, use our products or services, visit our pages,enter promotions or sweepstakes, subscribe to newsletters, or provide feedback in surveys. This information may include your name, email address, phone number, address, product preferences,billing information, and demographic details.

What other kinds of information do we collect? We automatically receive and record information on our server logs, including your IP address, pages visited on our site, and information from cookies.

What are cookies and how do we use them? Cookies are small data files that write to your hard drive when you visit a website. They allow us to measure traffic activity and improve your user experience. Charlton Empowerment Solutions uses cookies for a tailored experience, remembering passwords if need be, and viewing preferences.Disabling cookies may affect the functionality of our site. The information we get from cookies varies, but it can include your:

  • IP address
  • mobile device
  • advertising ID
  • browser characteristics
  • device characteristics
  • unique device ID
  • operating system
  • language preferences
  • referring URLs
  • logs on actions you take on our sites, such as the content you click on, and the dates and times you visit.

Targeting and advertising cookies We use cookies to show ads that are relevant to your interests. For example, we show ads based on your previous browsing activity. That’s called “online behavioural advertising”. The cookies remember the websites you’ve visited. Then, that info is   show particular ads when you visit websites that use the same ad networks. Imagine you look at anew three-bedroom house on our site. Cookies might be used to show you ads for that house on social media platforms or other websites.These cookies might also be combined with other information we get from third parties. We might also share cookie info with other organisations, under relevant laws. Finally, these cookies might let us target you with ads that relate to your geographic location.

Social networking cookies Our products may use cookies to let you sign up using your social network account. We might also use these cookies to track members and non-members of social networks. We do this for behavioural advertising, analytics and market research purposes, among others.

How do we protect your personal information? We employ physical, electronic, and managerial procedures to safeguard your data. While we take precautions, no one can guarantee complete safety for data transmitted over the internet. It is essential to take steps to protect your personal information, such as not sharing passwords we cannot bear any responsibility for your actions and password protections.

How do we use your personal information? We use your personal information for delivery and billing, improving products and services, personalised content recommendations, surveys, product upgrades, providing news and updates,understanding product usage, and facilitating online forums.

How and when do we disclose your information? We may share your personal information with trusted vendors and partners working with Charlton Empowerment Solutions. These partners are contractually obligated to keep your information secure. We may also disclose your information if required by law, to protect rights or property, or in urgent circumstances for public safety.

Additional information: Charlton Empowerment Solutions may include links to other websites. We are not responsible for the privacy practices or content of these sites, if you access these additional sites or engage their services and these companies are not owned or operated by us we bear no responsibility.

Your Rights: You have the right to request information about your stored data, its origin, recipients, and purpose.You can request correction, blocking, or deletion of this data. If you wish to exercise these rights or have questions about privacy, contact us at info@charltonempowermentsolutions.com

Changes to Privacy Policy: Charlton Empowerment Solutions may change this privacy policy. We will prominently post any material changes to the policy. By engaging with Charlton Empowerment Solutions, you consent to allowing us to engage with organisations that can further assist you, as outlined in our engagement agreement.

For any inquiries or concerns about privacy practices, contact us at:Email: info@charltonempowermentsolutions.com

Thank you for entrusting Charlton Empowerment Solutions with your information.